“PC Paladins has taken the burden of computer support and maintenance off of my back.”
Thanks to PC Paladins and the complete service they provide, the entire burden of computer support has been taken off of my back, and I don't have to worry about security threats or downtime. Now we are getting regular Microsoft updates, virus updates, spyware is being scanned for and removed, the temporary files are getting cleaned up, and our backups are being taken care of. It's really helped speed up our network, our programs run better, and we don't have the recurring problems that many offices suffer from.
It's really rare to find an IT support company that caters to the small business owner like me. I'm very proud of what we've accomplished here but we're still a small business and trying to get a large IT firm to provide us support is difficult. They only want to deal with the businesses that have 100 or more computers and huge budgets- and they have those clients so they take priority over someone like me who only has two servers and ten users. But with PC Paladins they have the support, knowledge and sophistication of a large company, but the personal attention you get from a small local company. You would think Dawn, who is my main point of contact at PC Paladins, doesn't have any other customers because she's always available when I need her and she's never told me she can't get something done. I would highly recommend them to anyone.
Her expertise was invaluable during our Meaningful Use Attestation. She saw to it that all the requirements were met and she dealt with all the paperwork and red tape that comes along with government regulations.
PC Paladins keeps our network HIPAA compliant. As a medical office, it is vital that our patient's information is protected and secure. They monitor our network for attacks and are constantly upgrading and improving our security system to keep us safe in a world of cyber storms and attacks.
Jackson and Lexington, TN
