PC Paladins
20 Redbud
Jackson, TN 38301
Phone: 731.424.9009
Fax: 731.423.9376

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Microsoft Small Business Specialist

The Small Business Specialist (SBS) certification shows that we have proven technical and consulting ability required to deliver high-value, strategic solutions for small businesses. The SBS status also provides PC Paladins with early line of sight to new products, services and programs from Microsoft. To attain this new certification, Dawn has demonstrated competency in marketing, selling, planning, and building solutions for small businesses.

COMPTIA A+ Certified

This Certification ensures our technicians have the latest skills needed by today’s computer support professionals. It is an international certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ confirms our technicians’ ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. It also covers areas such as security, safety, communication and professionalism.

CA Channel Partner

Our Partner relationship with Computer Associates ensures that we are always using best practices to implement recommended solutions and use the appropriate products for our customers. This gives us an edge on technical and service expertise to better assist you and your company’s need for security management and service answers.

Cisco Certified

This achievement certifies our expert-level knowledge of networking across various LAN and WAN interfaces. The Global Product Services network associate states our ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN. Awarded in recognition of our outstanding performance in customer support.

TechForce Authorized

As TechForce Network Service Provider, we are able to plan, develop, and implement a service solution to ensure our clients get the most out of their investment. This partnership was developed to achieve best-in-class IT service and support and furthering network specializations.

 

PC Paladins offers local, knowledgeable support. Our team has over 65 years of computer experience. PC Paladins’ certified technicians perform installations, repairs, maintenance and other services at our location or your site. When it comes to making computer and software purchasing decisions, rely on PC Paladins to provide the right combination of experience, buying power and personal service. Our company has been servicing business accounts, school systems, government agencies and home users thought-out west Tennessee since 1995. We are a recognized industry leader with a solid reputation for technical expertise, quality equipment and the ability to fill all your computer technology needs.

Keeping up with technology is a full time job, let PC Paladins be your agent and guide in maintaining your functionality at work, home and on the go. There is a fine balance between leading edge technology and stable performance. We at PC Paladins understand how vital your performance and data are to you and your company. It is our business to help you utilize the latest processing capabilities with stability. We can guarantee our merchandise because not only do we sell our products, we use them.

This is a fast changing industry and it takes constant research and up to date experience to keep up with the latest technology. If we don’t know the answer we will explore the options available and learn all we can to better assist you and your company. You will never hear us say we know everything about computers, but we are always wiling to research your needs and find the best solution.





The PC Paladins Team

Joseph and Dawn Mooney are working owners of PC Paladins and have been in business in Jackson since 1983. They are an established community company and have offered reliable services locally to well respected customers and friends. When the store location was destroyed by the tragic 2003 tornado, they gladly opened their home to their clients and continued serving the Jackson area for a year while the building was under construction.

Joseph Mooney was born and raised in Jackson TN. He holds a degree in Computers from Lambuth University. He is our high level networking specialist. He troubleshoots and repairs networks and computer systems for Orange Business Services, State of Illinois Correctional Department, Memphis Airport, FedEx, and many others.

With a reputation built on excellent customer service, Dawn Mooney is Owner and Chief Technician at PC Paladins. She has over 15 years of experience with computers and is a certified Microsoft Professional. She manages servers for many local businesses and resolves the more problematic issues of home users and companies alike. Even with her busy schedule she has still made time to be an excellent mother.

Nicole Mooney, oldest daughter of Dawn and Joseph, has been with the company for 8 years and has earned her associates in administrative assistance and applied science from West Tennessee Business College here in Jackson. Along with managing the office, she assists in the technical aspects of repairs and will ensure you are satisfied with your PC Paladins service.

Elaine Mooney, Joe and Dawn’s youngest daughter and most recent addition to PC Paladins, manages the PC Paladins website, produces the monthly newsletter, repairs computers at the store, and works along side Dawn in server installations and testing.





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